At Gemnah, we strive to deliver your order safely and on time.
Processing Orders
Orders are processed after they are received through our website and are subject to product availability.
Delivery
We deliver across Egypt through our trusted shipping partners.
Delivery times may vary depending on your location and external shipping conditions.
Shipping Fees
Shipping fees are calculated based on the delivery location and will be communicated before delivery.
Order Inspection
Customers have up to 5 minutes to inspect their order while the courier is present.
If the order is declined during this inspection period, the customer is only required to pay the shipping fee.
Delivery Information
Customers are responsible for providing accurate shipping details and ensuring that someone is available to receive the order.
Incorrect or incomplete delivery information may result in delays or additional shipping charges.
Delays
While we always do our best to deliver on time, delivery schedules may be affected by weather conditions, public holidays, or circumstances beyond our control.